At Grapple Science, we're dedicated to providing high-quality supplements, gear, and apparel. Your satisfaction is our priority.
RETURNS + EXCHANGES
Commitment to Quality and Satisfaction
Returns and Exchanges
30-Day Return Policy: If you're not satisfied with your purchase (supplements, gear, or apparel), you may return it within 30 days for a full refund or an exchange, subject to the following conditions:
- Items must be unused, in their original condition, and with all packaging and tags intact.
- Proof of purchase is required.
- Refunds will be issued to the original payment method.
Exceptions
- Products purchased through third-party vendors are subject to that vendor's return policy.
- 'Final Sale' items are not eligible for return or exchange.
Initiating a Return or Exchange
- Contact Our Team: Fill out the contact form below, or email our customer service at contact@grapplescience.com to start the return or exchange process.
- Include Details: Provide your order number and the reason for return or exchange.
- Follow Instructions: We will guide you on how to send the items back.
Processing Your Return
Upon receiving your return, we'll inspect the items and process your refund or exchange. Please allow [Specify Number] business days for the transaction.
Questions or Concerns?
If you have any queries regarding our policy, or need assistance with a return, don't hesitate to reach out to our customer support.